Frequently asked questions
Products, orders, shipping and returns. Still unsure? Ask a tech.
Yes. Everything listed has been run in our own wash bay and detail bench on customer cars first. If it doesn't hold up, we don't list it.
Each product page states which finishes it's safe for (clear-coated, polished aluminum, chrome, powder-coated). When in doubt, test a small area first — or email us your wheel type and we'll tell you.
Sealed, upright, between 40–90°F, out of direct sun and away from children and pets. Don't let liquids freeze. Never mix products.
Absolutely — the repair shop at 4471 S Mendenhall Rd is open Mon–Fri for foreign and domestic vehicles, ASE-certified and AAA-approved. The online store is the same family business.
A confirmation email goes out the moment payment is processed. Check spam first, then email support@archersautocare.com with the name on the order — we'll confirm whether it went through and resend it. You're never charged for an order that wasn't placed.
Flat $5.95 on U.S. orders, free on orders $75 and over. Local pickup at the shop is free. See our Shipping Policy.
Packed within 1–2 business days, delivered in 3–7 business days — most arrive within 4–9 business days. Tracking is emailed as soon as it ships and is also in Order Tracking.
U.S. addresses only. Aerosols and liquid chemicals ship ground and can't go to Alaska, Hawaii or U.S. territories.
30 days from delivery on unopened items in original packaging, no restocking fees. Opened chemicals can't be returned unless defective. Refunds go to your original payment method in 5–10 business days. See our Refund Policy.
Email support@archersautocare.com within 30 days with your order number and a photo. We'll send a free replacement or a full refund including any shipping you paid — at no cost to you.
All major credit and debit cards, plus PayPal, Apple Pay, Google Pay, and Shop Pay. Payments are processed securely at checkout by PCI-compliant providers; we never see or store your card number.
Still have questions?
A real tech at the shop replies, Mon–Thu 8 AM – 5:30 PM · Fri 8 AM – 5 PM CT · Closed Sat & Sun.
Ask a tech