Archer’s Auto Care, Inc.
4471 S Mendenhall Rd
Memphis, TN 38141
Phone: (901) 362-8863
Website: https://archersautocare.com/

FREE SHIPPING ON ALL ORDERS

At Archer’s Auto Care, Inc., we’re committed to providing exceptional value to our customers. That’s why we offer FREE SHIPPING on all parts and accessories – no minimum order required!

Effective Date: [9/20/2024]

1. Our Free Shipping Promise

What’s Included

  • All automotive parts and accessories ship FREE
  • No minimum order amount required
  • Standard ground shipping to anywhere in the continental United States
  • Professional packaging to ensure parts arrive safely

Our Commitment

Since 1981, we’ve served Memphis, Germantown, Collierville, Bartlett, and Cordova drivers with fair pricing and exceptional service. Free shipping is just another way we keep our promise to provide value to our customers.

2. Shipping Coverage Areas

Standard Free Shipping

  • Continental United States (48 states)
  • Alaska and Hawaii – Free shipping available (may require extended delivery time)
  • APO/FPO military addresses – Free shipping with proper address format

Local Delivery Area

FREE local delivery available within 25 miles of our Memphis location:

  • Memphis, TN
  • Germantown, TN
  • Collierville, TN
  • Bartlett, TN
  • Cordova, TN
  • Millington, TN
  • Lakeland, TN

International Shipping

  • Currently not available
  • Contact us at (901) 362-8863 for special arrangements

3. Processing and Delivery Times

Order Processing

  • In-stock items: Orders placed by 2:00 PM CST ship same business day
  • Orders after 2:00 PM: Ship next business day
  • Special order parts: 1-3 business days processing time
  • Custom or special order items: Processing time varies (we’ll notify you of expected timeframe)

Delivery Timeframes

Standard Free Shipping:

  • 5-7 business days: All continental United States locations

Local Delivery:

  • Same day or next day delivery available for Memphis metro area
  • Morning delivery: Orders placed by 10:00 AM
  • Afternoon delivery: Orders placed by 2:00 PM

4. What We Ship

Automotive Parts

  • Engine components and rebuild kits
  • Brake parts and hydraulic components
  • Suspension and steering parts
  • Electrical components and wiring
  • Filters, belts, and hoses
  • Transmission and drivetrain parts
  • Body and trim components

Automotive Accessories

  • Tools and equipment
  • Maintenance supplies
  • Car care products
  • Performance accessories
  • OEM and aftermarket parts

Items We Cannot Ship

  • Hazardous materials (certain chemicals, batteries with acid)
  • Oversized items exceeding carrier limits (contact us for special arrangements)
  • Liquids and aerosols (available for local pickup only)
  • Items restricted by law in destination state

5. Shipping Methods and Carriers

Primary Carriers

  • USPS Priority Mail – Small parts and rural deliveries
  • Local delivery vehicle – Memphis metro area

Packaging Standards

  • Professional packaging using appropriate materials
  • Fragile item protection with bubble wrap and cushioning
  • Multiple parts organized and labeled clearly
  • Moisture protection for metal parts
  • Proper labeling with handling instructions when needed

6. Order Tracking and Communication

Tracking Information

  • Tracking numbers provided within 24 hours of shipment
  • Email notifications with tracking details and delivery updates
  • Real-time tracking available through carrier websites
  • Text alerts available upon request

Order Updates

We will contact you if:

  • Parts are backordered or temporarily unavailable
  • Special order items require extended processing time
  • Weather or carrier delays affect delivery
  • Address verification is needed

7. Delivery Requirements

Standard Delivery

  • Signature not required for most shipments
  • Safe location delivery when no one is home
  • Package protection from weather when possible

Special Handling

  • High-value items may require signature confirmation
  • Fragile items marked for careful handling
  • Multiple packages may arrive on different days

Delivery Issues

If packages are:

  • Lost or damaged – We’ll file claims and send replacements
  • Delivered to wrong address – We’ll work with carrier to locate
  • Not received – We’ll track and resolve delivery issues

8. Shipping Address Requirements

Accurate Information Required

  • Complete street address (no P.O. boxes for large items)
  • Correct ZIP code and city/state
  • Apartment/unit numbers when applicable
  • Business delivery hours if shipping to workplace

Address Changes

  • Before shipment: Contact us immediately at (901) 362-8863
  • After shipment: May require carrier intercept (fees may apply)
  • Refused deliveries: May be subject to return shipping charges

9. Special Shipping Services

Expedited Shipping

While we offer free standard shipping, expedited options are available:

  • Next day delivery – Additional charges apply
  • 2-day express – Additional charges apply
  • Saturday delivery – Additional charges apply (where available)

Hold for Pickup

  • FedEx locations – Hold packages for pickup
  • UPS Customer Centers – Hold packages for pickup
  • Our facility – Parts ready for pickup (call ahead)

Large or Heavy Items

  • Freight shipping may be required for large parts (engines, transmissions)
  • Lift gate service available for heavy deliveries
  • Inside delivery available for additional fee

10. Returns and Exchanges

Return Shipping

  • Manufacturing defects: We pay return shipping
  • Wrong parts sent: We pay return shipping
  • Customer error/change of mind: Customer pays return shipping
  • Warranty returns: Return shipping typically covered

Return Process

  • Contact us first at (901) 362-8863
  • Return authorization may be required
  • See our Return Policy for complete details

11. Business Customers and Fleet Accounts

Special Arrangements

  • Volume shipping accommodations available
  • Scheduled deliveries for regular orders
  • Direct jobsite delivery when possible
  • Account-specific shipping terms available

Emergency Parts

  • Same-day delivery available in Memphis metro area
  • Rush processing for critical repairs
  • After-hours pickup arrangements possible

12. Contact Information

For shipping questions or issues:

Phone: (901) 362-8863
Address: 4471 S Mendenhall Rd, Memphis, TN 38141
Email: [email protected]
Business Hours: Monday through Friday, 7:00 AM to 5:00 PM CST

13. Policy Updates

We reserve the right to update this Shipping Policy as needed. Updated policies will be posted on our website and in our facility.

At Archer’s Auto Care, Inc., we believe quality parts should be accessible and affordable. Our free shipping policy is part of our commitment to providing exceptional value and service to automotive professionals and DIY enthusiasts throughout the United States.

Thank you for choosing Archer’s Auto Care, Inc. – Your trusted automotive partner since 1981.